What is language support?
To meet your customer's language preferences, you can add multiple languages to their service project.
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Provide help in multiple languages
You can meet your customer’s language preferences by adding additional languages to your service project. This translates the language they receive when they’re using your portal and help center to their preferred language.
Add languages to your service project
Translate your portal and email notifications into multiple languages for your customers.
Keep your translations up to date
Find and keep track of outdated translations with yellow markers in your service project.
Add, update or review translations for email templates
Manage translations of email templates in your service project.
Manage translations for custom content
You can add custom translations to your service project to enhance your customer’s experience.
Help customers set their language preferences
Customers can change their own language preference in their help center profile.
Stop supporting a language
If you'd like to stop supporting a language, we recommend you disable it rather than remove it.
Change your service project's default language
We recommend setting the service project’s default language to match the language of the majority of your customers.
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